Mission, Vision and Values

MISSION
The mission of Olympia Medical Center is to provide the
highest quality of care in a comprehensive, innovative
and cost-effective manner, emphasizing respect, dignity,
compassion, patient safety and customer service.

VISION
Olympia Medical Center will advance its standing as a
leader among high quality providers. Our patients and
our community will view us as their resource for the
best care and customer service available. Our medical
staff, administrative leaders and hospital staff will
provide innovative, technologically advanced health
care solutions with a personalized, compassionate
approach to patient needs.

VALUES
We commit to:

O – Ownership and accountability of our actions when
caring for and serving our customers.

M – Making a pledge to treat one another with
loyalty, respect and dignity.

C – Cultivating an environment of honesty, integrity
and fairness in the work that we do and the way
we live our lives, to the highest standards of
accountability and collaboration, for our patients,
co-workers, community and the medical staff.


MOTTO
Treating People Well

Our Commitment to You!
At Olympia Medical Center we are all committed to
providing you the highest quality patient care. We consider
anything less than “completely satisfied” as a failure.
We want to make sure you leave Olympia Medical Center
completely satisfied with your care. If you have any
questions or concerns, please contact your primary nurse
or charge nurse. They will do everything they can to
answer questions or respond to concerns you may have
immediately. You may also contact our patient relations
representative at extension 5094. During evenings or
weekends the house supervisor may be contacted by
calling the hospital operator by dialing “0.” If you are not
completely satisfied with the care you are receiving we
want to hear from you!

You may receive a survey in the mail from Avatar International.
Please take the time to fill it out and return it to Avatar.